Customer Support
If you have any questions or product concerns, please don’t hesitate to contact us. Our customer service team is available to assist you with any inquiries you may have.
We value your feedback and strive to provide the best possible online shopping experience for our customers!
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Our team is working diligently to deliver your package. Typically, it takes 3-6 working days for the package to arrive. If you order the product “On backorder” it can take up to 8-12 working days.
If you encounter any problems, please feel free to contact us via email at “support@stockholmfashion.se“.
We at Stockholmfashion want to make purchasing clothes as smooth as possible and therefore offer multiple ways to pay. Upon ordering an item you can choose to pay with Apple Pay or by using a credit card. We ensure secure transactions and if you run into a problem or feel concerned you can contact us.
If you wish to modify your order, please make sure to contact us at ”support@stockholmfashion.se” as soon as possible after placing your order.
According to Swedish law, consumers have the right to cancel their order within 14 days of receiving the products, without providing any specific reason. This right is known as the “Right of Withdrawal”, but can come with an additional charge such as return shipping fees.
Email: support@stockholmfashion.se
Contact page: Contact – stockholmfashion.se
Stockholmfashion were always sad to hear that a clothing item was not what it was expected to be. We do not offer an open purchase where you can get the money back but we do offer a right of return. You can switch the item to another if the return is made upon agreed time with a notice to us. See full policy at Terms and Conditions – stockholmfashion.se and if you still have questions feel free to contact us.